Question 1

How does it capture leads without annoying visitors?

Accepted Answer

By answering first and asking second. The pattern that irritates people is the widget that demands a name and email before it will say anything useful — it converts a small number of already-committed visitors and drives everyone else away. vrso answers the question from your content, and asks for contact details at the point where the visitor has a reason to give them: they want a quote, they have asked something the assistant cannot answer, or they are clearly ready for a next step. It asks once, plainly, and continues helping if the answer is no. Greetings and general browsing produce no request at all. The result is fewer requests than a gated widget makes and considerably more contact details actually collected.

Question 2

What information does it collect?

Accepted Answer

A name and a contact method — email or phone, whichever the visitor offers — plus what they were asking about, which is captured from the conversation itself rather than by interrogating them. Each lead arrives with the full transcript, so you know the context before you reply, and with a hot, warm or cold score based on how close to buying the person sounded. It does not ask for company size, budget, job title, industry or the other fields that make a form feel like paperwork; every extra question you ask costs you completions, and most of those fields get filled in with rubbish anyway. If you need something specific — a location, a service type — you can shape that through your content and the assistant will pick it up naturally in conversation.

Question 3

How are leads scored, and how accurate is it?

Accepted Answer

Scoring reads the conversation for buying signals: whether the person described a concrete need, whether they mentioned a timeframe, whether they asked about price, availability or getting started, and how specific their questions were. That produces hot, warm or cold on the lead in your dashboard. Treat it as a triage aid rather than a verdict — it tells you who to call first on a Monday morning, not who is worth calling. Cold-scored leads regularly turn into work, particularly in industries with long research cycles, so the list is ordered rather than filtered. Because every lead keeps its transcript, you can check the score against what was actually said in seconds, and after a couple of weeks you will know how the scoring behaves for your particular kind of enquiry.

Question 4

How do I get the leads?

Accepted Answer

Two ways, immediately. An email alert goes to you the moment a lead is captured, containing the contact details, what they were after and the score, so an enquiry at nine at night reaches you at nine at night rather than whenever you next open a dashboard. The lead also lands in your vrso dashboard with the full conversation, where you can filter, review and work through the list. vrso can additionally follow up with the visitor automatically after the conversation ends, which keeps you in front of someone who is still comparing options. Outbound emails are sent from your business's identity rather than a no-reply address, and replies come back to you, so a follow-up that starts a conversation lands where you can answer it.

Question 5

How is this better than a contact form?

Accepted Answer

A form asks the visitor to do the work: decide their question is worth writing out, fill in fields, and wait an unknown length of time for a reply. Most people do not — they read the page, do not find what they needed, and leave, and you never learn they existed. A conversation reverses that: they ask one short question, get an answer immediately, and only then are asked for details. People will ask an assistant something they would never type into a form. The two practical differences are volume and context — more enquiries, and each one arriving with a full transcript and a score so you know what it is about before you reply. Keep your form for people who prefer it; the two work fine side by side.

A lead capture chatbot
for your
website

An AI sales assistant that has real conversations with your website visitors.

Turn website visitors into qualified leads.

Captures every lead

Answers 24/7

Knows who's ready

Trained on your business

Leads captured automatically

Trained in Sales Best Practice

Smart Analytics

Why choose vrso

Stronger Conversations

Time Saving

Simple Setup

Lead Capture

Scales With You

Actionable Insights

Simple, honest pricing.

A Simple 3-Step Process

Give it your knowledge

Test how it asks

Install and watch the leads land

A lead capture chatbotfor yourwebsite